ABOUT US
Carlton's
Training Solutions is proud to welcome you to our family
of websites. We cater to a variety of different industries
with a diverse selection of Corporate training videos,
DVD's, Books, and CD-ROMs covering a huge selection
of topics.
We believe that great
customer service training is not just an abstract concept.
At Carlton's Training Solutions, we strive to provide
the very best customer service experiences to our clients.
Whether you are a small business looking for industry
specific training materials, or a large corporation
who needs to update their human resources training
library, we will go the extra mile to meet your training
needs each and every time.
Our Corporate Training
Programs are used in a wide variety of industries,
including Hospitality, Retail, Industrial, Government,
Manufacturing, Hospitals, Healthcare and Medical professionals,
Human Resources Training Managers, and more! We carry
titles by all of the Training Industry leaders such
as John Cleese, Ken Blanchard, Bob Farrell, Lou Holtz,
Joel Barker, Tom Peters, Stephen Covey, Morris Massey,
Ben Zander, Dewitt Jones, and James Autry, to name
a few.
Purchase customer
service training top sellers such as Leadership Pickles,
Give them the Pickle, Whale Done, The Guest, The Practical
Coach, Meetings Bloody Meetings, Would I Work For Me,
and Keeping the Good Ones. For those looking for an
all-encompassing solution to your meeting opener needs,
please consider the Muppet Meeting Openers library.
Shop with Confidence
at our family of websites. Our shopping cart is protected
by 128 bit SSL encryption. Your information will never
be sold, traded, or used for any purpose other than
to provide you with the training materials, videos,
and previews that you request.

Carlton's Training
Solutions has operated for thirteen years under one
simple philosophy. If we put The customer first, They
call us first. It's a cliche, but our customers really
do come first. We're proud of The responses we get
from surprised clients when we have extended ourselves
in a manner not expected.
Carlton's currently
operates 7 unique websites which showcase some of our
best recommendations in many industries. Throughout
our website you will see links to these other websites.
When you add an iitem to your shopping cart at ANY
of our websites, it will stay in your website, allowing
you to shop our entire family of corporate training
program websites in ONE EASY CHECKOUT!
Carlton's Training Solutions has operated for over 13
years under one simple philosophy. If we put The customer
first, They call us first. It's a cliche, but our customers
really do come first. We're proud of The responses we
get from surprised clients when we have extended ourselves
in a manner not expected.
REFRESHING CUSTOMER SERVICE STORIES:
Awful customer service is remembered more than good
customer service because good is EXPECTED and should
be forgotten. That's why these stories are so refreshing.
Translated from letter:
"Due to extreme weather conditions, no deliveries
were possible the day of my customer service training.
But Mr. Case called another client in Chicago and had
them messenger us their program that they weren't using.
The fact that he was willing to take control of the
situation and lend a creative solution made me feel
extremely important. I always use this very story in
my customer service training.
Sincerely,
Irene Rogers"
At Carlton's, we consistently strive
to surprise customers wanting a good customer service
experience, and instead provide a miraculous one you
can come to expect
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Carlton's Training Solutions offers
a fine family of training video websites. View all of
our websites in one place when you visit our main Training
Video website. |