FREQUENTLY ASKED QUESTIONS
ABOUT OUR COURPORATE TRAINING VIDEOS AND DVD'S
Is your shopping cart secure?
Shop with confidence at CarltonsTraining.com. Our
Shopping cart is safe, secure, and easy to use. Your
personal information is safe with us. We will never
sell, rent, or otherwise disclose your information
to any 3rd party vendors.
I can't find the title I'm looking for on your website
If you can't find a particular title here, you may
want to visit one of our other websites. We offer videos
and dvd's on a variety of training topics. At the top
of each page on our website, there is a Search bar where
you can search for more titles! You will receive results
from all of our websites. If you don't see it here,
you can probably find it by using the search feature!
Do I qualify for the Organizational Discounts listed
on your website?
- Educational Institution: You must be a public
or private Kindergarten through 12th grade school or
an accredited college or university to qualify as an
educational institution. Educational departments within
companies or government institutions do not qualify
for the discount.
- Government Discounts: You must
be a Local, State or Federal Government Agency. Government
contractors do not qualify.
- Non-Profit Discounts: In
most cases you must be a 501C3 Non-Profit organization
to qualify.
Do you offer a low price guarantee?
By choosing Carlton's Training Videos Direct, you are
guaranteed there will never be a lower price for any
program you purchase. We also honor all sales. No one
likes to shop around all day but no one wants to miss
a deal either. If you find a lower price on a title,
call us and tell us where you found it and we will honor
that price.
What if I have a problem with an item I ordered?
In cases where a video tape breaks, The DVD program
won't play, or any other technical difficulties arise
with the product, simply ship us the product and we'll
ship you a new one, with no questions asked.
What are the shipping fees?
For all orders in the United States, shipping
is free. For International orders, please contact
us for more information about shipping methods. Don't
forget to mention that you saw the title on our website
when you call!
Do you offer free previews?
We always offer free 30 day previews. Do we charge
after that? Never. We just like to get them back so
that others may also have an opportunity to view them.
Call us today to request a free preview!
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