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CAN YOU SPARE A MOMENT? Every manager should know how to address personal issues when they affect a staff member's productivity. The key is to show sensitivity and learn appropriate counseling techniques. In Can You Spare A Moment? John Cleese shows managers and team leaders how to conduct a counseling interview, including the four stages of a successful structured approach. KEY LEARNING POINTS:
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Length: 24 mins. Additional Materials: n/a |
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