THE DREADED APPRAISAL

One of The world's best-selling learning resources, reveals The techniques required for effective appraisal interviewing.

This program illustrates some typical problems managers and team leaders are likely to face in Their interviews. It demonstrates how to turn The interview into a positive experience for both The employer and employee.

FEATURES AND APPLICATIONS:

• Integral part of any management-skills program

• Suitable for all managers and team leaders

• Amusing drama with three learning scenarios

• Highly memorable, highly effective content

• Short video also available to enable better staff preparation

LEARNING OBJECTIVES:

• Get appraisees to open up

• Create an unhurried atmosphere

• Praise and encourage

• Probe and listen Face up to The problem

• Stick to The facts

• Invite self-appraisal Agree on an action plan

• Work to a structure