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SO YOU WANT TO BE A SUCCESS AT SELLING? AIM Part 1: The Presentation-26 min. (alternate languages: Mandarin, Thai, Russian, Spanish) Shows why it is imperative for salespeople to get to know Their customers and to understand how Their products or services can benefit Their client. Part 2: The Preparation-25 min. (alternate languages: Mandarin, Thai, Russian, Spanish) Sales staff learn how to stay cool and dispassionate even when a customer criticizes them or Their products. Part 3: Difficult Customers-25 min. (alternate languages: Mandarin, Thai, Russian, Spanish) Deals with The duckers, ditherers, and dictators that often stand in The way of progress. How to use people's anxieties, laziness, or vanity are some of The suggested techniques to help get things moving. Part 4: Closing The Sale-29 min. (alternate languages: Mandarin, Thai, Russian, Spanish) This is an area where even skilled salespeople fear rejection, which delays closing. They will find out how to conclude a deal efficiently and effectively. Features and applications
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